180 N. LaSalle Street, Suite 2505, Chicago, IL 60601


presented by

October 18th, 2022

09:00 AM – 2:00 PM

Malcolm X Community College
1900 W Jackson Blvd, Chicago, IL 60612

Join the influential community of Chicago’s business owners and technologists for a half-day of inspiring panels, educational workshops, an exhibition, and a networking lunch. This event is designed to help you to learn more about technologies that'll promote efficiency, growth, and reach of your business.

Attend If You Are

A small business owner or entrepreneur 

Located in Chicago

Looking to grow and scale their business(es)

Through this program, we can begin to address the inequalities in access to technology and connect businesses to start-ups and technology companies to businesses across the south and west sides of Chicago. This event is open to all industries and features platforms and technologies that have proven to help develop and scale a business. The Small Business Tech Symposium will foster a sustainable path to greater efficiency and prepare your organization for the future.


9:00 - 9:30
Opening Address

9:30 – 10:30
Digital Equity Panel

Workshop Sessions

12:00 – 12:30
Closing Remarks

12:30 – 2:00
Lunch & Networking Session

Digital Equity Panel

Join the dialogue among successful business owners and tech leaders on how we can create a digitally inclusive and resilient business community!

Lamont J. Robinson Jr.

State Representative
Illinois General Assembly

Bruce Montgomery

Founder and President
Montgomery & Company

Nisaini Rexach

Community Engagement Lead

Gurram Gopal, Ph.D.

Associate Chair and Industry Professor
Illinois Institute of Technology

Cesar Rolon Jr.

Associate Clerk, Director Public Information
Clerk of the Circuit Court of Chicago


While attending, you will participate in one of the following Workshops led by renowned professionals in their fields. Learn about the workshops below! When prompted during registration, please select one of the following workshops.


Effective Customer Relationship Management (CRM) aligns people, processes, and technology to achieve measurable business results. Join CRM professionals from Alyeisan and The William Everett Group to learn that by intelligently storing and managing your customers' information, a CRM system increases the number of leads coming in, helps your marketing team find new customers faster, supports your sales teams in closing more deals faster and enhances customer service.


  • An understanding of Customer Relationship Management (CRM) and an overview of CRM Systems and resources
  • Learn how to implement CRM systems into your business and begin to assess the most effective CRM platforms for your business
  • Best practices for providing excellent user experience and customer service

Workshop Leads

Isaac Cutura
CRM Consultant

Ifeanyi Ezurike
Technical Consultant




In this interdisciplinary workshop led by WDB Marketing and The Black Mall, you will be given an overview of existing marketing strategies and an introduction to e-commerce. The workshop leads will define best practices and creatively collaborate on content strategies, product features, merchandising, and marketing tactics for small businesses.


  • Overview of digital marketing, social media, and e-commerce landscape and current trends
  • Assessing the effectiveness of marketing channels to acquire users and drive sales
  • An understanding of basic e-commerce metrics and approaches to measure impact
  • Best practices for providing excellent user experience and customer service

Workshop Leads

James Wheeler



In today’s world, customers expect that even a small business delivers the service that a multinational service can provide. This workshop explores technologies such as cloud-based data management, process automation, and advanced analytics poised to elevate accountants further in new and empowering ways. Learn about how accounting is taking an increasingly strategic role for forward-thinking businesses.

The difference in service is in automation, professionalism, and simplicity in the process – take the leap, and register today.


  • Overview of cloud-based accounting systems and the transformational value of transitioning payment processing online.
  • Assessing the effectiveness of accounting and data management systems to acquire user information and drive sales
  • Best practices for providing excellent user experience and customer service

Workshop Leads

Tim Watson

Community Impact Team

World Business Chicago is Chicago’s public-private economic development agency. The community impact team’s mission is to accelerate inclusive economic growth, job creation, and retention of businesses on Chicago’s South and West Sides. Our vision is to ensure that all Chicagoans prosper.

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